Frequently Asked Questions

Answers to common questions about LED display support, maintenance, and service.

What is the warranty coverage for SITI LED displays?

Our standard warranty coverage is 2 years on LED components, and we provide lifetime technical support. Warranty coverage includes manufacturing defects, power failures, dead pixels, and calibration issues.

How does SITI LED ensure long-term reliability of installations?

We support long-term reliability by allocating spare modules, power supplies, receiving cards, and cables. Our team also handles repairs to keep displays operating at peak brightness and clarity.

What happens if a module or component stops working?

If a module or component stops working, our technical team helps replace defective areas as quickly as possible.

How quickly can SITI LED respond to service requests?

For NCR clients, our team helps troubleshoot potential issues within 1 to 2 business days.

How can I extend the lifespan of my LED wall?

You can prolong LED lifespan by following basic maintenance practices.

  • Keep brightness at optimal levels
  • Perform regular cleaning and maintenance
  • Maintain proper ventilation around the wall

Contact Us

6 L. Fernandez Street, Brgy. Pag-Ibig Sa Nayon, Balintawak